It is the policy of this company to operate our business in a manner that consistently meets or exceeds the quality standards set by our stake holders. To achieve this, we are committed to continuous improvement of our management systems, operations and the products and services provided by our company.
To achieve this goal, we recognise that the quality of our products and services are
determined by ourclient’s needs and expectations. Our objectives are to:
Identify the changing needs and expectations of our clients.
Develop and maintain processes and procedures that ensure that these changes are accommodated Achieve efficiency in our operations, attention to detail, and responsiveness to client priorities Provide quality products and services on time, and at the lowest cost.
Provide an employment environment where continuous improvement is encouraged .
We, as a company will:
Train all Employees and contractors to identify areas where improvement can be achieved Remove wasted and non-value added steps and time in our processes where feasible
Strive to ensure that client and stake holder satisfaction is achieved at all times, and in all things.
Support the adoption of appropriate quality systems and management principles in order that all stake holders benefit from this commitment to quality.
Employees are expected to:
Assist and cooperate in ensuring that this policy is followed
Actively participate in the adherence of this company to the achievement of the goals and objectives of this policy
K2 Office design and manufacture commercial office seating and other furniture in Sydney and other capital cities throughout Australia. We provide the Australian market with products for modern workplaces. We pride ourselves on our flexibility, superior quality and the ability to offer the best lead times in the industry. We work closely with our clients to deliver customised solutions, on time, on budget and to exacting Australian standards.
K2 Office is committed to protecting the environment and addressing the principals of sustainability and recognises that it has arole to play in protecting the environment and preventing pollution. In order to consistently deliver our productsand services K2 Office has a fully implemented integrated management system and are committed to continually improving our system.
K2 Office is committed to:
Meet our compliance obligations including all statutory requirements, codes, standards and guidelines.
Establish objectives and target with the aim of eliminating work related incidents Conducta risk assessment on all activities.
Define roles and responsibilities for environmental management Our strategies will include.
Ensuring environmental principles are included in all organisational planning activities.
Providing appropriate technology and management practices and resources to protect the environment and prevent pollution.
Providing on going education and training for all employees.
Consulting with our workers and other parties to improve decision making in areas that may affect the environment.
Investigate incidents and lesson learnt within our organisation Sourcing and supply innovative products.
Doing everything right first time every time.
Increasing customer confidence by providing excellent service ensuring the management system is maintained.
All managers and staff are committed to meeting the requirements of this policy.
This policy is communicated during employee induction and is available on the company shared drive and displayed in showroom.
The policy is available electronically if requested.